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So, do you need a simple phone system with basic call handling, voicemail and no-frills features such as faxing? Or does your have mobile workers, hot-desking and flexible work hours for members? If so, your business may really benefit an advanced telephone system product.
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Customer taxation. Ask your customers what you could be more responsible. How's your web interface? Will they have a find it simple to reach your employees when they require something? How much time are they spending on hold when they call through? Do your employees have immediate in order to the information they want to immediately and properly resolve customer inquiries?
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